Qualifizierung Executive Assistant

• Module I Telephoning in English
• Module II Effective written communication: E-Mails and Business Letters
• Module III Small Talk and Socializing
• Module IV Intercultural Communication
• Module V Presentations and Meetings

Your benefits: Since you as an assistant are the interface between management and business partners: You no longer avoid international telephone calls. You use your English writing skills effectively and professionally. You welcome and interact with foreign visitors with complete confidence. You give advanced administrative support to top executives and maintain a high level of professionalism using your language and intercultural skills. Methods: Theory input, role play, case studies, group exercises, discussions. The participants use English and are active throughout the whole training.